FAQ

Common questions

Are there any additional fees or hidden costs?

No, there are no additional booking fees. Our prices are incl. VAT.

How can I know if my luggage will fit inside the car?

Specify the approximate dimensions of the luggage and the number of pieces in the comment field of the order. If you still hesitate, please, contact our support team.

What if my flight is delayed?

Don’t worry, drivers monitor customers’ flights and are aware of delays. That is why we recommend specifying the flight number. You can put this information in additional options in the expanded field of the order. The free waiting time in such situation is 45 minutes after landing. In other force-majeure cases, please, immediately call the support team of lowcostransfers.com, and we will figure out how to help you.

Will anyone else be travelling in the vehicle I book?

No, we only offer private transfer services, the price you pay reserves the vehicle exclusively for you. We are not a shuttle service.

Will I be dropped off at my accomodation?

Yes, all our services are door-to-door. The driver will take you directly to the address you gave us during the booking.